All Systems Operational
Uptime over the past 90 days. View historical uptime.
Supply Chain Monitoring
Operational
90 days ago
99.87 % uptime
Today
API v1 (Legacy Integrations API)
Operational
90 days ago
100.0 % uptime
Today
Integrations API (integrations.controlant.com)
Operational
90 days ago
99.94 % uptime
Today
Asset Management Services
Operational
90 days ago
100.0 % uptime
Today
Device Programmer - AM
Operational
90 days ago
100.0 % uptime
Today
Centralized ID API
Operational
90 days ago
100.0 % uptime
Today
Calibration - AM
Operational
90 days ago
100.0 % uptime
Today
Device Programmer API
Operational
90 days ago
100.0 % uptime
Today
Calibration API
Operational
90 days ago
100.0 % uptime
Today
Scanning Service API
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled maintenance of Calibration Service Sep 26, 2023 10:00-11:00 UTC
We will be undergoing scheduled maintenance during this time. Calibration services will be unavailable during maintenance.
Posted on Sep 19, 2023 - 15:52 UTC
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
Real time logger connectivity issues.
Resolved - The connectivity issue has been solved. Controlant is constantly monitoring the health of the systems to assure that all services are running smoothly and restoration of the connectivity is successful, this includes but is not limited to, monitoring that all loggers are connecting again, monitoring and assuring successful communications to customer systems via APIs.
Sep 15, 14:00 UTC
Monitoring - Our global connectivity partner seems to have resolved the issue and real-time loggers are now able to reach Controlant Services. We are monitoring the situation closely as devices come back online and will post another update as soon as we confirm full restoration of services.
Sep 15, 10:33 UTC
Update - Unfortunately, we do not have update on when the issue will be solved. We have escalated the issue to the top levels at our partners. We sincerely hope that we will have news with in the next hour on the resolution of the issue and will send an update as soon as possible..
Sep 15, 08:55 UTC
Update - Unfortunately, our global connectivity partners have not been able to resolve the issue yet and we do not have information on the timeline. We are in close communication with our partners and we will post updates as soon as we have some information.
Sep 15, 07:14 UTC
Update - Our global connectivity partners are still working on resolving the issue. We hope to be able to confirm a timeline for when the issue will be solved in our next update at 7 am GMT.
Sep 15, 06:11 UTC
Update - Our global connectivity partners are still working on resolving the issue. We hope to be able to confirm a timeline for when the issue will be solved in our next update at 7 am GMT.
Sep 15, 06:10 UTC
Identified - The ongoing issue has been isolated and confirmed as a DNS issue. Our global connectivity partners are working hard on resolving the issue but unfortunately this requires considerable manual work but that work is ongoing now and we hope to be able to confirm a timeline for when the issue will be solved in our next update at 6 am GMT.
Sep 15, 03:59 UTC
Update - Investigations have shown that Controlant services are operating normally and all indicators point to an isolated DNS propagation issues worldwide with our connectivity providers. This issue is still being worked on with the highest priority with our partners but unfortunately we do not yet have a clear timeline of when the issue is expected to be resolved.
Next update will be provided no later than 4 am GMT.
Sep 15, 02:00 UTC
Investigating - Dear Customer
Controlant regrets to announce a service disruption of part of the Controlant services, our real time loggers are experiencing worldwide connectivity issue and are currently not able to connect to our servers.
Around 18:50 GMT the connectivity of the Controlant loggers to our services was interrupted and it was noticed that no data could be transferred via cellular networks to the Controlant cloud solutions. We immediately started investigation into the issue. First indicators point to a general disruption of overall connectivity worldwide. We have initiated incident response with our global service providers for cellular connectivity and cloud service for immediate assistance and investigation with highest priority as well as activating the Controlant business contingency plan.
We have already identified a workaround during the disruption. Manual upload of all data from our loggers by connecting the logger to a computer will allow for full data upload to the Controlant cloud solution - https://upload.live.controlant.com/
Update on the issue will be provided as soon as possible or latest at 2 am GMT.
Sep 15, 01:18 UTC
Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023
Scheduled maintenance of Scanning Service
Completed - The scheduled maintenance has been completed.
Sep 12, 11:29 UTC
Update - Maintenance is taking longer than expected and has been extended by another 30 minutes.
Sep 12, 10:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 10:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time. Scanning services will be unavailable during maintenance.
Sep 11, 09:09 UTC
Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

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