All Systems Operational

Uptime over the past 90 days. View historical uptime.
Supply Chain Monitoring Operational
API v1 (Legacy Integrations API) Operational
Integrations API (integrations.controlant.com) Operational
Asset Management Services Operational
Device Programmer - AM Operational
Centralized ID API Operational
Calibration - AM Operational
Device Programmer API Operational
Calibration API Operational
Scanning Service API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 29, 2026

No incidents reported today.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Salesforce intermittent availability issues
Resolved - Incident Status: Resolved.

Our third-party provider (Salesforce) deployed a fix on their end in the early afternoon. Our teams have since returned to normal systems, and we have monitored the situation for over four hours with no further issues. On that basis, the incident is now marked as resolved.
Sep 16, 17:00 UTC
Update - The status is unchanged. The incident remains ongoing at our third-party provider (Salesforce), who is working to restore service. No resolution time has been confirmed.

Our customer support, MARS and logistics teams have activated business continuity procedures and continue to provide services using alternative systems. Slight delays in responses may be experienced. No other disruptions to our services are expected.

An update will be posted once the third-party provider has resolved the issue on their end, or sooner if there is any significant change in status.

We would like to extend our appreciation for your patience and understanding during the incident. Our incident management team continues to monitor the situation closely.
Sep 16, 10:22 UTC
Identified - We are writing to let you know that our third-party system used for case handling (Salesforce) is experiencing intermittent availability issues.

This may cause slower than usual responses to support cases and requests today. The MARS service has activated business continuity procedures, and our team continue to process requests through alternative channels.

Any core functionalities of Controlant system, such as temperature monitoring, data logging, and alerting from the system are not affected, and your shipment data continues to be collected and stored as normal.

The provider has acknowledged the issue on their public status page. Resolution is dependent on the third-party provider and no restoration time has been confirmed. We will issue the next update by 10:30 UTC+0.
Sep 16, 09:42 UTC

Sep 15, 2026

No incidents reported.

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